Jan 30, 2024 · Here’s how to do it. Step 1: Open the Settings app. Step 2: Tap on Mail. Step 3: Tap on Accounts. Step 4: Select the account which is not showing attachments. Step 4: Tap on Delete Account. Step ... 18 Jul 2022 ... iPhone 13 Pro Max occasionally loses all emails in two email addresses. after a day or two, they show up again. When lost on phone my ...Step 3: Then check Message History which helps you set an expiry date for messages. Open “Settings” on your iPhone and select “Messages” app. Scroll down, find “Message History” and tap on it. Choose “Forever” out of the three options shown, which can avoid disappear problem from happening again.The following is a fix guide if you are experiencing issues with Outlook emails disappearing from your inbox after receiving a new mail notification. 1. Sign In to your Outlook account. 2. Select the Settings grey cog wheel icon. This icon is located with your list of email folders. 3. Locate your email account Outlook.com.Aug 1, 2018 · Go to Settings -> Mail -> Calendar -> Automatic Processing -> Invitations and look for an option that says "Delete meeting requests and notifications from Inbox after responding" and uncheck it. Regards. 304 people found this reply helpful. ·. Nov 30, 2020 · Search for and view email on your iPhone, iPad, or iPod touch. If they don’t show, go to Settings > Mail, then tap Accounts. Tap on the affected account and then tap Delete Account. Restart your iPhone after this: Restart your iPhone. Add the account back and see if the missing emails show: Add an email account to your iPhone, iPad, or iPod ... I see that the mail on your iPhone and iPad keeps disappearing, and I'm glad to help with this. If you can’t send email on your iPhone, iPad, or iPod touch -- Scroll down to "Remove your email account and set it up again". Once you've removed your email account, restart the device and add the account again: Add an email account to your …27 Oct 2022 ... 3. Check Content & Restrictions in Screen Time · Open Settings > Screen Time. Go to Content & Privacy Restrictions > Allowed Apps. · Tap...Jan 1, 2022 · Head to your conversation list in the Instagram app, then open the thread that you want to send the disappearing message to (tap the compose icon, top right, if you can't see it). Tap the camera ... Feb 6, 2023 · Sent emails disappearing. My wife and I are experiencing the same problem of sending emails and they just disappear! There is no sign of them in the Sent box or in Drafts. If using "Reply to" a received email, that email is not getting marked as replied to. This is not happening with all emails, just occasionally! Sync all old Hotmail or Outlook emails on iPhone. 1) Open the Settings app of your iPhone or iPad, and tap Mail. 2) Tap Accounts. 3) Choose Outlook. 4) Tap Mail Days to Sync. 5) Select No Limit. As you can see, you can choose other options from one day to one month. But, by selecting No Limit, all of your emails should sync.Hello helen235, Thank you for visiting Apple Support Communities. It sounds like your mail is being deleted before you've had a chance to read it. I'd be happy to provide information that may help. Take a look at the "Search for an email" section of this article: Search for and view email on your iPhone, iPad, or iPod touch..You may want to contact this company and ask them about your Flagged emails disappearing. Or according to the site you can also use these email clients; Apple Mail , Outlook, Thunderbird, Windows Live Mail. Unless you really like their service I would switch to Apple Mail since you are using an iPhone, but that is just my opinion.26 Oct 2020 ... Comments1 · How to fix Inbox folder missing on mail app on iphone, iPad · How to Sync iPhone and iPad · iPhone Emails Disappeared After iOS 17....Apr 18, 2022 · iOS14 inbox emails disappear after some time Hi, I’ve recently upgraded to iPhone 12 Pro Max running iOS 14.4. The worst problem with the OS is that some inbox emails disappear after a day or two. Not all of them. Only some emails. Sometimes even unread ones. Happens to 2 imap accounts from 2 different providers. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device. 3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo. Go to Settings > Messages and look for Keep Messages.If you’re using an iCloud email account: Tap iCloud, tap iCloud again, tap iCloud Mail, then tap Mailbox Behaviors. If you’re using another email account: Tap your email account, …Jul 19, 2023 · If your iPhone Mail app icon is gone from your Home screen, you should first check the App Library on your iPhone. If you see your Mail app in the App Library, you can just move it back to your Home screen. If you didn’t see the Mail app in the App Library, don’t worry. You’re not the only iOS user who has reported that their iPhone Mail ... Jan 30, 2024 · Here’s how to do it. Step 1: Open the Settings app. Step 2: Tap on Mail. Step 3: Tap on Accounts. Step 4: Select the account which is not showing attachments. Step 4: Tap on Delete Account. Step ... 3 Delete & Add Email Account again on iPhone. Step 1. Go to the “Settings” app and select “Mail, Contacts, Calendars” option. Step 2. Provide your mail account and go to “Delete Account” option. Step 3. Move back to “Mail, Contacts, Calendars” and then go to “Add Account” option. Step 4.Way 5. Fix iOS System Issues. System errors may also cause this problem, so you need to fix them immediately. Aside from data recovery, PhoneRescue can also repair multiple iOS system issues. All the system issues, such as emails disappeared from iPhone, frozen screen, stuck in recovery mode, won’t turn on, etc. can be repaired by …Head over to Settings > Messages and turn off iMessage and then MMS Messaging and wait for about 20 seconds and turn them back on. Update your iPhone to the latest version of iOS. To do this, head over to Settings > General > Software Update. Factory Reset your iPhone and restore from a recent backup file to fix your issue.Emails on iPhone do not stay deleted i have an iPhone 10XR. I have iOS 14.0.1. ... What I don't understand is why already downloaded messages disappear from my iPhone without any provocation from me, but it appears to be in conjunction with them being deleted from the server.Feb 6, 2024 · Head into the Trash folder before 7 days. Find the email you want to recover → Click the checkbox next to the message → Choose Move and select inbox. Submit a Restore Request. Make sure all emails are deleted from the Trash folder first. Then, send the Restore Request → follow the steps to fill out the form. Recover from iOS Device without Backup. Step 3. Check Messages only > Click on OK button to continue. Choose Messages to Scan. Step 4. Preview and select the messages you want > Click To Device button to get them back to iPhone’s Messages app directly, or To Computer to export them to your Mac/PC computer for a backup.Synchronizing your Gmail account with your smartphone or tablet helps to ensure you always have access to important emails, contacts and calendars when you need them. Take advantag...Four Solutions to Fix Email Disappearing from iPhone Part 1. Why Does Email Disappear from iPhone Inbox? It is quiet annoying to lose the valuable emails from youriPhone 14/13/12/11/X/8 Plus/8/7/6 with …Sep 29, 2022 · To restore the Mail app to the iPhone’s home screen, open the App Library and swipe down from the top to open a search bar. Type in ‘mail’ and see if it appears. If it does, drag the icon back to the home screen. If it doesn’t, you’ll need to reinstall the app by searching for it on the App Store. If your mail app is nowhere to be ... To recover deleted emails in Gmail from your iPhone or iPad, follow these steps: Step 1: Open the Gmail app on your iOS device. Step 2: Tap the Gmail settings icon in the top-left corner of your screen. Step 3: Select “Trash.”. Gmail stores deleted emails in this folder for 30 days unless you’ve emptied your trash.Tap the cloud icon to reinstall Mail on your iPhone. Once the installation is complete, the Mail app will return to its usual place on your iPhone's Home screen. Lost And Found! You've found the Mail app and can get back to responding to those work emails. Now you'll know exactly what to do the next time the Mail app is missing on your …A couple of our Engineers have same kind of issue, the emails will come and at some point it will disappear or will just disappear. Try to go to the email account settings and check the Email Sync Period and change it into 1 week or month. and then do manual sync. flag Report.Level 1 34 points emails suddenly disappeared I recently installed iOS 15.0.1z I opened my mail app yesterday and everything has disappeared. No inbox emails on …POP is not, as it is designed to remove messages from the server and store them locally only. If the messages are disappearing from the iPad, I'd guess it is properly set to use IMAP, but some other device is using POP, and after it checks mail, the messages are removed from the server (and, thus, from the iPad). Reply.Sep 27, 2022 · Next, follow the troubleshooting steps to fix iPhone messages disappearing from the inbox. 1. Force Restart your iPhone. On iPhone 7 and earlier models, hold the Side button and Home button at the same time, then let go when you see the Apple logo. On iPhone 8 or later, and the latest iPhone 14, press and release the Volume Up button and press ... Thank you for the quick response. I have an iPhone 8, using the Outlook app. The email account is from a website *** Email address is removed for privacy ***. Like I mentioned the email comes to the phone and disappears after opening the message, or if I open the message via outlook.com from a pc the messages will be gone from the phone.Jan 6, 2024 · Turning on and off the iMessage can help to fix iPhone text messages disappeared. You can fix the disappeared issue by following the complete procedure below: Launch Settings on your iPhone. Tap Messages. Find iMessage. Toggle On/Off. Method 2. Change Message Frequency. Recover from iOS Device without Backup. Step 3. Check Messages only > Click on OK button to continue. Choose Messages to Scan. Step 4. Preview and select the messages you want > Click To Device button to get them back to iPhone’s Messages app directly, or To Computer to export them to your Mac/PC computer for a backup.Recently I updated my iPhone 6 to OS 11.3.1. After the update, much to my dismay, I discovered that all of my emails had been deleted from my phone. This morning I found that, once again, all the emails had disappeared. I don't understand why this is happening. Can I retrieve my messages? How can I stop this from happening.Way 5. Fix iOS System Issues. System errors may also cause this problem, so you need to fix them immediately. Aside from data recovery, PhoneRescue can also repair multiple iOS system issues. All the system issues, such as emails disappeared from iPhone, frozen screen, stuck in recovery mode, won’t turn on, etc. can be repaired by …Jul 20, 2023 · Fix 1. Reboot iPhone and Recover Lost Emails When emails suddenly disappeared from iPhone, you may directly try to reboot iPhone and check out whether you can view and see the lost emails or not. Fix 2. Delete and Re-Add Email Account Emails disappearing from iPhone unexpectedly cause us a lot of inconveniences. The possible reasons for missing emails on iPhone include: Outdated iOS version A system error with the iPhone Email …So, firstly, many thanks for that. Secondly, I set both to ON, then plugged in iphone as per message on iphone, and the messages from my iphone were then backed up to the icloud. But no messages as yet on the ipad. I rebooted ipad but still no messages in there - apart from a few new messages from today. Do I now need to download …Sep 27, 2022 · Next, follow the troubleshooting steps to fix iPhone messages disappearing from the inbox. 1. Force Restart your iPhone. On iPhone 7 and earlier models, hold the Side button and Home button at the same time, then let go when you see the Apple logo. On iPhone 8 or later, and the latest iPhone 14, press and release the Volume Up button and press ... Jan 19, 2021 · Inbox mail messages disappeared after 14.4 upgrade I am currently using and iPhone 7 Plus. After updating last night to 14.4 - all of my old emails are missing. When I go to the actual AOL site older emails and still there. Why is my iPhone not showing old emails only unread new ones since update and how to I retrieve them? 28 Feb 2022 ... Do you mean the emails in the inbox of an iPhone? Those normally aren't stored as part of an iPhone backup. When you do a delete and restore ...Jan 26, 2023 · 1. Tap in the bottom-left corner of a mailbox list. 2. Tap “Filtered by,” then select or turn on the criteria for emails you want to view. To turn off all filters, tap . To turn off a specific filter, tap “Filtered by,” then deselect it. Regards. View in context. However, as soon as my Outlook app on the pc receives the email, it will disappear on the iphone. It does this without me opening the email on either device. I need to keep these emails on the ...If your iPhone Mail app icon is gone from your Home screen, you should first check the App Library on your iPhone. If you see your Mail app in the App Library, you can just move it back to your Home screen. If you didn’t see the Mail app in the App Library, don’t worry. You’re not the only iOS user who has reported that their iPhone Mail ...December 16, 2021 KakaSoft > iPhone Issues > Emails Disappeared from My iPhone – What Do I Do Now? Sure, we have switched to messaging apps for everyday …This is great for phishers, and bad for everyone else. The solution to prevent email spoofing was to create the Sender Policy Framework (SPF). SPF allows the domain owner to specify which servers are allowed to send email from that domain. That policy is stored in a DNS TXT record like this one from cloudflare.com:1 – Misconfigured IMAP and POP Settings. 2 – Misconfigured Filters. 3 – Check the setting of your email client. 4 – A third Party extension is deleting your emails. 5 – You Are probably viewing only one page out of many. 6 – You may have deleted the original email thread. By default, Gmail does not automatically delete emails.279,838 points. Posted on Jan 3, 2022 8:15 AM. If you are synchronising your iPad and iPhone Messages via iCloud, deletion of Messages on either device will delete the associated message on both devices. Settings > [Your Name / AppleID] > iCloud > Messages. If set to ON, the device is using Messages in iCloud; message deletion will …Mar 4, 2022 · Let the two users send the email to you and check if the emails will disappear as well. If you meet the same problem on the web, please be kindly to check if there are any rules you created in your outlook. If you crested some rules, it may take effect after the emails arrive. Please check it o outlook on the web or outlook client. If your iPhone Mail app icon is gone from your Home screen, you should first check the App Library on your iPhone. If you see your Mail app in the App Library, you can just move it back to your Home screen. If you didn’t see the Mail app in the App Library, don’t worry. You’re not the only iOS user who has reported that their iPhone Mail ...judygr. The default Outlook setting for a POP account is to delete messages from the server when they are downloaded on an Outlook account. That's why you no longer see them on the phone once they are downloaded on Outlook. This can be a problem if you check your mail from more than one computer and on your phone.Have you ever lost your saved emails from Gmail folders? You are not alone. Many Gmail users have reported this issue and asked for help in the Gmail Community. Find out the possible causes and solutions for this problem in this thread. You can also join the discussion and share your experience or feedback.Emails are disappearing from iPhone? Why did that happen and how to fix it? If you happen to lose some important emails on iPhone, follow this post and get the quick & effective methods to "emails …Way 2: Remove Your Email Account to Fix iPhone Emails Disappear. The second method you can try is to get back your emails disappeared on iPhone by removing your email account, and signing it in again. You can follow the given steps in the following to conduct it when emails disappear on iPhone.Jun 13, 2023 · As a result, to fix the text messages disappeared from the iPhone error, simply reactivate the app. Go to Settings, tap Messages, and then turn off and on iMessage on your iPhone. then go to your Message to check whether the disappeared messages are back. Fix 4. Restore from iCloud Backup. Dec 7, 2018 · This week, I notice that I have a notification that I have a new email. I refresh my screen, see the email, then it immediately disappears. I checked my junk folder, options for blocked senders, options for junk emails. I also purged the entire inbox that held about 800 emails. To take it a step further, I set up a rule to mark the email ... For this steps, open Outlook app on Android or iPhone > Select Settings symbol > under Accounts option, select your email account >enable “Suggested replies” option, try to see the result. Regarding missing email into Outlook for Mobile app, at once we would like to suggest you please try to re-set email account under Outlook for Mobile …Jun 13, 2023 · Many Outlook users have reported the problem of emails disappearing from their inbox on different devices. If you are experiencing this issue, you can find some possible solutions and explanations in this forum thread. Learn how to sync, reset, or reconfigure your account settings and avoid losing your important messages. Regarding the steps we provided earlier, those steps can help resolve this behavior. For example, one of the steps is to remove your email account, and add it again, which can help accessing the Sent folder again. We'll put that article here again for easy access: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support.The volume icon in the taskbar typically disappears if the system icons settings get changed by accident. This also occurs when the audio device is not properly configured or when ...Jul 10th, 2019 at 5:40 AM. A couple of our Engineers have same kind of issue, the emails will come and at some point it will disappear or will just disappear. Try to go to the email account settings and check the Email Sync Period and change it into 1 week or month. and then do manual sync. flag Report.Emails Disappeared From iPhone for Wrong Email Settings. To provide a better user experience, the iPhone lets users adjust the several settings of their Mail app based on their preferences. Thus, it's common for people to make incorrect changes by mistake which leads them to lose their emails.Let the two users send the email to you and check if the emails will disappear as well. If you meet the same problem on the web, please be kindly to check if there are any rules you created in your outlook. If you crested some rules, it may take effect after the emails arrive. Please check it o outlook on the web or outlook client.1 Mar 2020 ... Thank you. To confirm, your emails do not get disappeared on your Mac desktop. On your iPhone, please open the Settings app icon (the gear / ...Answer. Marco_Mi. We apologize for the delayed response. Let me help you with your concern regarding your lost emails on your iPhone. One way to check if you emails are still intact is by going to www.outlook.com. Just make sure you are using an updated browser. We recommend that you keep your web browser up to date to get the …Now, after a surprise bitcoin transaction triggered reports the bitcoin creator had "woken up," new emails released by some of Satoshi Nakamoto's earliest bitcoin …Is your iPhone missing emails older than 30 days? In this video I show you why your iPhone / iPad is only showing emails from the last month. I show you how ...If YES, then open Settings ️ Mail ️ Accounts: Here, do you see the Hotmail account? If you do, then tap on it and then ensure that the Mail switch is set to ON. If you do not see your hotmail account, then tap on Add Account and follow the prompts to add the Hotmail account again.Dec 7, 2018 · This week, I notice that I have a notification that I have a new email. I refresh my screen, see the email, then it immediately disappears. I checked my junk folder, options for blocked senders, options for junk emails. I also purged the entire inbox that held about 800 emails. To take it a step further, I set up a rule to mark the email ... 27 Oct 2022 ... 3. Check Content & Restrictions in Screen Time · Open Settings > Screen Time. Go to Content & Privacy Restrictions > Allowed Apps. · Tap...Emails disappear on phone after reading on outlook on PC Hi guys, I have a problem with my outlook where my emails disappear from my phone (Iphone 4 and Motorola Charm) after reading it on the PC. If it stays unread, i am able to read the email on my phones but once it's read, the emails on the phone goes missing automatically.Here’s how to do it: Locate the Junk Email folder in the Navigation pane: The Junk Email (or spam) folder is another place to look for missing Outlook messages. Click on the Junk Email folder to open it: When looking for Outlook lost emails, don't forget to check the Junk Email (spam) folder.Method #3: Set Mail Days to Sync to No Limit. If re-adding your email account did not bring back the disappeared emails, try to check maybe your email has only been set to sync for the last 30 days. You can always change it to no limit so all your emails will appear. On your iPhone, go to Settings. Tap Mail.Emails disappear on phone after reading on outlook on PC Hi guys, I have a problem with my outlook where my emails disappear from my phone (Iphone 4 and Motorola Charm) after reading it on the PC. If it stays unread, i am able to read the email on my phones but once it's read, the emails on the phone goes missing automatically.A couple of our Engineers have same kind of issue, the emails will come and at some point it will disappear or will just disappear. Try to go to the email account settings and check the Email Sync Period and change it into 1 week or month. and then do manual sync. flag Report.If the Mail app has been deleted on your iPhone, you can go into the App Store and download it again. Open App Store, and tap the Search tab in the lower right-hand corner of the screen. Type “Mail” into the search box at the top of the screen. Once you’ve found the Mail app in the App Store, tap the Cloud button to its right.Jun 13, 2023 · As a result, to fix the text messages disappeared from the iPhone error, simply reactivate the app. Go to Settings, tap Messages, and then turn off and on iMessage on your iPhone. then go to your Message to check whether the disappeared messages are back. Fix 4. Restore from iCloud Backup. Sep 29, 2022 · To restore the Mail app to the iPhone’s home screen, open the App Library and swipe down from the top to open a search bar. Type in ‘mail’ and see if it appears. If it does, drag the icon back to the home screen. If it doesn’t, you’ll need to reinstall the app by searching for it on the App Store. If your mail app is nowhere to be ... All my messages have disappeared from my ipad after updating to IOS 13.5.1. The messages are still on my iphone. I have tried switching off and on the imessages option in the messages settings but no joy. Hi So, firstly, many thanks for that. Secondly, I set ...Emails Disappeared From iPhone for Wrong Email Settings. To provide a better user experience, the iPhone lets users adjust the several settings of their Mail app …If you block someone, you won’t receive messages, calls, emails or FaceTimes from them. To check who you’ve blocked, go to Settings > Messages > Blocked Contacts. If you see them on this list, simply swipe left on their name or number and press Unblock. 3. Restart Your iPhone. Restarting your iPhone is another quick and easy way …Level 1 34 points emails suddenly disappeared I recently installed iOS 15.0.1z I opened my mail app yesterday and everything has disappeared. No inbox emails on …Aug 1, 2018 · Go to Settings -> Mail -> Calendar -> Automatic Processing -> Invitations and look for an option that says "Delete meeting requests and notifications from Inbox after responding" and uncheck it. Regards. 304 people found this reply helpful. ·. Emails disappear on phone after reading on outlook on PC Hi guys, I have a problem with my outlook where my emails disappear from my phone (Iphone 4 and Motorola Charm) after reading it on the PC. If it stays unread, i am able to read the email on my phones but once it's read, the emails on the phone goes missing automatically.
Here’s how to do it: Locate the Junk Email folder in the Navigation pane: The Junk Email (or spam) folder is another place to look for missing Outlook messages. Click on the Junk Email folder to open it: When looking for Outlook lost emails, don't forget to check the Junk Email (spam) folder.. On wednesdays we wear pink
email disappeared from iphone All of my emails on my hotmail account have disappeared from my inbox and are not showing in the deleted emails either. I have tried restarting the iphone and am able to receive current emails but …On the basis that this is a IMAP account on the iPhone, I would delete the email account on the iPhone and then reconfigure it. iPhones (as ...To locate PST, open Outlook, right-click on your profile, and select Open File Location…. Click Start. This will scan the PST for errors. Click Repair to fix the PST file errors. This may take a while. Once done, restart Outlook, go to Send/Receive, and click Update Folder. Check the Inbox for the disappeared emails.Recently I updated my iPhone 6 to OS 11.3.1. After the update, much to my dismay, I discovered that all of my emails had been deleted from my phone. This morning I found that, once again, all the emails had disappeared. I don't understand why this is happening. Can I retrieve my messages? How can I stop this from happening.Dec 16, 2021 · Here’s how you can use Fixet to retrieve emails on your iPhone without losing important data: Step 1: Download and purchase the Fixet iPhone fixing tool by visiting kakasoft.com. Free Download. Step 2: Open Fixet on your computer and connect your iPhone to it with a USB cable. Nov 7, 2022 · IOS 14.6 Emails not sent, they sit in the Outbox Iphone 11 Pro I can swipe down and it will check for new emails but it won't send unless I do that multiple times and sometimes not even then. They just sit in the Outbox I have to reboot the phone. In which case it immediately sends them.. 2 years ago 294 3. Jan 3, 2023 · Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on. In the Settings app, tap Messages. Turn iMessage off and then back on. Tap Send & Receive. Tap the phone number that you want to use with Messages. Jan 4, 2022 · If the Mail app has been deleted on your iPhone, you can go into the App Store and download it again. Open App Store, and tap the Search tab in the lower right-hand corner of the screen. Type “Mail” into the search box at the top of the screen. Once you’ve found the Mail app in the App Store, tap the Cloud button to its right. 8 Jun 2023 ... Are your sent emails not showing or missing on the mail app from your iPhone? Watch this video to solve sent emails not showing on ios 16, ...Nov 7, 2014 · POP3, by default, moves the email from the email server to your PC. The result is that after the email is copied to your PC, it’s removed from the mail service’s server. This actually made a lot of sense for many reasons, the two most common being: Your PC was where you dealt with your mail, so there was no point in having anything on the ... On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your iOS device. On your iOS device, go to Settings > Accounts & Passwords. Tap the email account that you want to remove. Tap Delete Account.Sync all old Hotmail or Outlook emails on iPhone. 1) Open the Settings app of your iPhone or iPad, and tap Mail. 2) Tap Accounts. 3) Choose Outlook. 4) Tap Mail Days to Sync. 5) Select No Limit. As you can see, you can choose other options from one day to one month. But, by selecting No Limit, all of your emails should sync.1. Restart Your iPhone to Fix Email Disappeared from iPhone. The first and most basic thing you can do is restart your iPhone. This might fix the issue immediately. …I have my iphone4s synced with outlook 2007, the problem I am having is if Outlook is open on my pc I either do not received my email on my phone or if I do when I open them the disappear instantly. So I Outlook 2007 is closed on my computer I will receive the emails, however once I open Outlook 2007 on my pc then the emails I …The volume icon in the taskbar typically disappears if the system icons settings get changed by accident. This also occurs when the audio device is not properly configured or when ....