Feb 9, 2024 · Restart Devices – Try restarting both your Fitbit Versa 2 and your connected device. This can help resolve temporary software glitches that may be causing the syncing issue. Clear Cache – In the Fitbit app settings, look for an option to clear the cache. Clearing the cache can resolve any data conflicts or corrupt files that may be ... Return to your Fitbit device’s setting and allow it to sync automatically, or choose the Sync Now button and wait for the Fitbit to sync with the app. Once done …Feb 2, 2017 · Disconnecting and reconnecting the apps did not fix issue, but also setting the steptracker in MFP to Fitbit seems to have worked. (Why I should have to set it twice is a question for MFP, I guess.) May have been triggered by a complete loss of battery charge to my Alta on 8/9/17 (that seems to be when it started.) Jan 10, 2023 ... 1. The Bluetooth Connection on Your Phone is Off · 2. Fitbit Servers May Be Down · 3. You Have the App Connected to Multiple Devices · 4. The&...02-24-2021 00:48. I had the same problem with my Charge 3, just stopped syncing and absolutely nothing would make it sync again (I spent hours trying everything I could find on Google). I always had problems with it failing to sync over the years but just got used to resetting, stop/starting Bluetooth and the app, etc. etc. etc..Jul 14, 2022 · Force quit the Fitbit app. Turn off the Bluetooth. Shut off your phone and turn it on after 1-2 minutes. Turn on the Bluetooth. Set up your Versa 3 again. If there is no connection, restart your Versa 2. If you can't get started with your Versa 3, usually a missing requirement is the cause. How to sync Fitbit Charge 2. Follow these steps to sync your Fitbit Charge 2 to your mobile device – Download and Install the Fitbit App; Create a Fitbit Account; Turn on Bluetooth; Pair Your Fitbit Charge 2 with Your Smartphone; Sync Your Fitbit Charge 2; Wrapping Up. This article is all about reasons and solutions for Fitbit Charge 2 Not ...During discovery keep wifi off and Bluetooth on untill done with bluetooth. When you go into wifi set up do Manual wifi set up ( don't choose your network from the list) . Put in your network name manualy, then password and wpa2 or whatever security you have on your network. See if this will let you conenct.Same issue here, also a Charge 2. Also tried disconnecting it and reconnecting as a replacement device -- I'm still unable to sync alarms. This occurred on software version 3.68.1 (36845105) for the iPhone, and the latest update to version 3.69 (36980045) doesn't fix the problem.Same issue here, also a Charge 2. Also tried disconnecting it and reconnecting as a replacement device -- I'm still unable to sync alarms. This occurred on software version 3.68.1 (36845105) for the iPhone, and the latest update to version 3.69 (36980045) doesn't fix the problem.Hi there! I have been trying to get the WeightWatchers app to sync with my FitBit versa for 6 months now. It used to work great, then suddenly stopped. I have tried reinstalling both apps, disconnecting and reconnecting via the WW app, and calling both FitBit and WW. Both companies refer me to...If your phone is not on the list above and meets the requirements to operate properly with the Fitbit app, please try what @Guy_ has suggested you or you can also try the following: 1. Remove the Versa 2 from your phone's Bluetooth settings and in the Fitbit app. 2. Restart your Versa 2. 3. Turn off other Bluetooth connections when not in use ...Fitbit outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...In addition to what you've tried, please follow the steps below: Remove your Sense from your Fitbit account and unpair it from your phone's Bluetooth. Force quit the Fitbit app. Turn off the Bluetooth. Shut off your phone and turn it on after 1-2 minutes.Open the Fitbit app and try to sync your watch; If your watch doesn't sync, restart it. From the clock screen, swipe up Settings System Restart. If you still have trouble, follow these...Tap Pair to approve the request. Sync your Versa automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now. If your Versa 2 doesn't sync, follow the troubleshooting provided in this help article: Why won't my Fitbit device sync? Let me know how it goes.log out of the Fitbit App. force shut the Fitbit App by swiping the app upward. now turn your iOS device completely and wait 1-2 mins then turn your iOS device back on. log back into your Fitbit App as you normally would with your email address and password . now sync your Fitbit Tracker . 😃 Hopefully that resolves the issue. Please …During discovery keep wifi off and Bluetooth on untill done with bluetooth. When you go into wifi set up do Manual wifi set up ( don't choose your network from the list) . Put in your network name manualy, then password and wpa2 or whatever security you have on your network. See if this will let you conenct.Turn on the Fitbit and confirm the phone's Bluetooth is enabled. Ensure your Fitbit device and phone are close. Open the Fitbit app on your phone and tap Today. Press and hold the screen and pull down for a manual sync. Or, tap Today, select your profile icon, select your device icon, and then tap Sync Now. This article explains how to …I am having the same issue. It was syncing fine for a month and now not at all. I restarted the fitbit. I deleted and reinstalled the Noom app. I revoked the fit bit/noom connection and re-connected it. Still not working. I totally agree that their support is awful. I got a discount on the membership and like the app.Go to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. Check that no battery saving app/feature on your phone is affecting your Fitbit app. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and …Tried to link via Bluetooth & the inspire 2 does want to connect, try to connect through the app and I am told to download the latest app to set up the Fitbit. So if app Version 3.34.1 is not the latest then Fitbit need to talk to Google. Same issue. It hangs during the connection state.Hi there! I have been trying to get the WeightWatchers app to sync with my FitBit versa for 6 months now. It used to work great, then suddenly stopped. I have tried reinstalling both apps, disconnecting and reconnecting via the WW app, and calling both FitBit and WW. Both companies refer me to...February 6, 2023 4:04 pm. Fitbit has gone down, with the Android and iOS apps not syncing with fitness trackers or smartwatches. It has left users unable to track their fitness data, including ...The Fitbit App for Windows 10 says "Tracker not found" or is constantly "looking", but the tracker appears in the Bluetooth menu (W10). Do not toggle On/Off Bluetooth. Restart tracker, Restart PC/Tablet and try again. Turn off the native bluetooth, restart the PC/Tablet, Restart the Tracker, Plug in Syncing Dongle and try again.Not syncing would definitely explain why you are seeing zero steps. You will find some tips in the article I shared. I usually find giving my Fitbit a restart (and repeat if …Dec 20, 2022 ... Turn on the Fitbit and confirm the phone's Bluetooth is enabled. Ensure your Fitbit device and phone are close. · Open the Fitbit app on your ...Jan 21, 2024 · Update Fitbit App. Ensuring that your Fitbit app is running on the latest version is crucial for maintaining optimal functionality and resolving potential syncing issues. Regular updates to the Fitbit app introduce bug fixes, performance enhancements, and compatibility improvements, which collectively contribute to a seamless syncing experience. Fitbit, Xiaomi, and other best wearable fitness trackers that you can buy without breaking the bank. By clicking "TRY IT", I agree to receive newsletters and promotions from Money ...Jan 31, 2020 · Close the Fitbit App. The first and most obvious answer to getting the Fitbit to sync again is restarting the Fitbit app. This means you need to force close the app and re-open it. Force close the Fitbit app on Apple iOS or iPadOS. Open the app switcher by swiping up from the bottom to the middle of your screen or double-pressing the home button. We would like to show you a description here but the site won’t allow us. Oct 3, 2018 ... Comments1K ; Fitbit Versa 4 How to Troubleshoot | Not Syncing FIX. Tech Made Easy · 12K views ; Fitbit Won't Sync FIX! Bluetooth Timing Out? Mike's&n...#versa3 #sense #fitbitFITBIT SYNC PROBLEM FIX! Versa 3 Sense Not Syncing (Why Won’t My Fitbit Sync?) Android iPhone HelpIs your Fitbit not syncing or stopped...If your phone is not on the list above and meets the requirements to operate properly with the Fitbit app, please try what @Guy_ has suggested you or you can also try the following: 1. Remove the Versa 2 from your phone's Bluetooth settings and in the Fitbit app. 2. Restart your Versa 2. 3. Turn off other Bluetooth connections when not in use ...YojanaFitbit Moderator Alum · Force quit the App and turn off your phone · Open Fitbit App, go to Account (upper right corner) > Delete Fitbit tracker from the&nbs...The Auto Sync for Fitbit app is designed to seamlessly transfer your health and fitness data from your Fitbit account to the Apple Health app. With this app, you can easily sync …Please check if Strava shows up in the list of third party apps connected to your Fitbit account here. If it's not there, please connect your two accounts by following these instructions. If you continue having difficulties, please try to revoke access from your Strava account and try once again to connect them by following the instructions ...Oct 13, 2017 · My fitbit app is struggling to sync my charge 2. It used to regularly sync throughout the day but no longer does that. When I open the app it takes numerous attempts to get it to sync. Also, it's stopped mapping my runs with GPS (location services have been allowed). The app seems to really be stru... Trainerize app does not give me the option to connect to Fitbit at all. When I try and do it from the Fitbit app I get the message from Fitbit that Trainerize is not available for my device (even though the Trainerize app is on my iphone 6S) I have closed all my apps down and restarted my phone still no joy.LiliyaFitbit · 1. On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device. · 2. Turn off&n...Install Fitbit App. Update Your Fitbit Device. Update Fitbit Via the Fitbit App. Update Fitbit via the Fitbit Dashboard Online. Unpair and Re-pair Your Fitbit. Reset or Erase Your Fitbit. Get Your Fitbit Syncing With Your Smartphone Again. There are several reasons why your Fitbit keeps failing to sync.Oct 21, 2021 ... It could be because of a Bluetooth issue. Perhaps your Fitbit become disassociated from your phone. Maybe the Bluetooth is not switched on, or ...Open your iOS settings and forget the Bluetooth bond between your iOS device and Blaze. 2. Reboot your iOS device. 3. Restart your tracker. 4. Open the Fitbit App > click the account button in the bottom right-hand corner > click the Blaze tile at the top > click notifications and turn on your preferred notifications.Hi there, @HP904 @LinS15.Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit Luxe devices before reaching out. Regarding the syncing difficulties with Android devices, please note that we're aware of this issue and are currently working to resolve it and hope to have a fix soon. Be sure to keep your …Sep 30, 2017 · If your device still won't sync, try these steps: Force quit the Fitbit app. Go to Settings > Bluetooth and turn Bluetooth off and back on. Open the Fitbit app. If your Fitbit device didn't sync, restart your phone again. Open the Fitbit app. If your Fitbit device didn't sync, restart it one more time. There are two possibilities of why this might be happening. It is possible that the WiFi connection is having some issues or something is blocking the data from syncing. You can try to turn off your WiFi router and then turn it back on. Other users with similar issues have mentioned that it works.Here’s how you can connect your MyFitnessPal account to your Fitbit account: First, open the MyFitnessPal app on your mobile device and tap on the “Settings” tab. Next, select “Connections” and then tap on “ Fitbit. Once you’re on the Fitbit login page, simply enter your Fitbit account credentials and tap on “Log In.”.1. Download Fitbit connect. 2. Make sure you're signed in with your account credentials. 3. Connect your Fitbit Wireless Sync Dongle. 4. It should sync automatically, or you can press...See these additional instructions for help resolving any issues using the Fitbit app on this device. If your phone is not on the list above and meets the requirements to operate properly with the Fitbit app, please try the steps provided above: 1. Remove the Charge 4 from your phone's Bluetooth settings and in the Fitbit app. 2. Restart your ...It sounds like your Inspire 2 isn't syncing at all to your account and this is why your steps aren't transferring to the app, please confirm you have tried this syncing troubleshooting . Keep in mind that m ost Fitbit devices record detailed minute-by-minute data for 7 days. (Fitbit Alta records minute-by-minute data for five days).Delete app from my iPhone 6. Turn Bluetooth off iPhone 6 and ‘forget’ the fitbit. Delete Fitbit app from iPhone 8. Reinstall Fitbit app on to iPhone 8. Turn Bluetooth on and it paired straight away. You just need to make sure that your old phone isn’t paired or looking for your watch. Sent from my iPhone. 7 Votes.During discovery keep wifi off and Bluetooth on untill done with bluetooth. When you go into wifi set up do Manual wifi set up ( don't choose your network from the list) . Put in your network name manualy, then password and wpa2 or whatever security you have on your network. See if this will let you conenct.I have deleted and reinstalled the Fitbit app, updated the Aria Air firmware using the app from the app store, and rebooted the Aria and the phone many times. The Aria then syncs for the first time but after that nothing. Only rebooting the phone restarts the sync capability but then only once. If I could return the Aria, I would but I have ... If you have never been able to sync your Charge 5 I recommend you prepare a comprehensive note for yourself on the steps you have taken identifying the point at which syncing clearly fails and talk to "Customer Support" again here. Use the chat facility or the phone for a prompt response. Cheers. Gr4ndp4 | UK.I have a iPhone 12 and I have not been able to sync my Fitbit since 9/22/2022. I have tried almost everything. I've restarted the Fitbit itself, turned my Bluetooth off and on, restarted my phone, and have updated the app. I've even unpaired and I am trying to repair the device. I get as far as ente...Download or update the Fitbit app. If you have an account, log in. Otherwise, create a new account. Apple App Store Google Play Store Wake your Fitbit up. Press the button on the side of your tracker or watch to turn it on. Start setup. Go back to the app, tap your profile picture to access your account settings, and tap “Set Up a Device.” ...Under Settings, you will see a selection for App integrations. 3. Once you've selected App integration. Begin syncing your data by tapping Sync Now. Everfit ...Fitbit won't sync to phone: If the tracker still won't sync, do the following: Check whether it issyncing with any other iOS/Android/Windows Phone device. Turn your Bluetooth On and then OFF. Force quit the Fitbit tracker app, then open it. 1. Check That Your Fitbit Device Is Paired With Your Fitbit AccountIf Fitbit Connect Is Not Syncing, Try The Following Steps –. Keep Your Tracker within 20 Feet of Fitbit USB Dongle. Ensure That Your Fitbit Tracker Is Paired.Please check if Strava shows up in the list of third party apps connected to your Fitbit account here. If it's not there, please connect your two accounts by following these instructions. If you continue having difficulties, please try to revoke access from your Strava account and try once again to connect them by following the instructions ...The FitBit App has started having sync issues yesterday 1/13/22 in which it won't connect to the FitBit Charge 3. Force stopping the app AND clearing the cache is the only thing that gets an update attempt, but it hasn't synced since 6:58 PM …The Fitbit App for Windows 10 says "Tracker not found" or is constantly "looking", but the tracker appears in the Bluetooth menu (W10). Do not toggle On/Off Bluetooth. Restart tracker, Restart PC/Tablet and try again. Turn off the native bluetooth, restart the PC/Tablet, Restart the Tracker, Plug in Syncing Dongle and try again.Check the app’s settings and make sure it has the required permissions. Battery Level – If the battery level on your Fitbit Versa 2 is critically low, it may not sync. Charge your device until it has sufficient battery power and try syncing again. Background App Refresh – On your connected device, verify that the Fitbit app has permission ...Jan 23, 2016 · Ive been running iOS 9.2.1 for about a week and a half with no syncing issues. Last night did the Fitbit app update 2.18 now will only sync steps and heart rate. Have tested on another device running 9.2.1 with old app works fine. Power cycle on the affected phone and forgot and repaired the bt is still not syncing correctly. 😞 Nov 19, 2017 · On an iPhone, go to Settings, touch Bluetooth, and locate the Fitbit gadget in the list to perform this action. On the following page, choose “Forget this device” by tapping the “i” next to the device name. To accomplish this on Android, follow identical procedures and choose “Unpair.”. Jan 10, 2023 ... 1. The Bluetooth Connection on Your Phone is Off · 2. Fitbit Servers May Be Down · 3. You Have the App Connected to Multiple Devices · 4. The&...See these additional instructions for help resolving any issues using the Fitbit app on this device. If your phone is not on the list above and meets the requirements to operate properly with the Fitbit app, please try the steps provided above: 1. Remove the Charge 4 from your phone's Bluetooth settings and in the Fitbit app. 2. Restart your ...The watch is not syncing again - I get a red circle with an exclamation mark. My phone is a Samsung Galaxy S8 with the latest updates. The Fitbit app is version 3.37.1 and the Ionic firmware is version 27.72.1.9. The Bluetooth setting on the phone shows the Ionic as connected. This watch is only a few months old (my last Ionic was replaced at ...Are you having trouble with your Fitbit? Whether it’s not syncing, not tracking your steps, or just not working properly, we’ve got you covered. This guide will walk you through th...Apr 20, 2020 · Make sure your tracker's battery is charged. If your tracker is dead, it won't be able to sync with your phone. Close the Fitbit app and then open it again. Every time you open the app, it should initiate a sync. Turn off Bluetooth, then on again, and then open the Fitbit app. This will temporarily stop the Bluetooth connection, which will ... Jul 14, 2022 · Force quit the Fitbit app. Turn off the Bluetooth. Shut off your phone and turn it on after 1-2 minutes. Turn on the Bluetooth. Set up your Versa 3 again. If there is no connection, restart your Versa 2. If you can't get started with your Versa 3, usually a missing requirement is the cause. restart fitbit a few more times (it doesn't always work) "forget" the fitbit in the phone's bluetooth settings. go through Fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync? If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com.Feb 2, 2017 · Disconnecting and reconnecting the apps did not fix issue, but also setting the steptracker in MFP to Fitbit seems to have worked. (Why I should have to set it twice is a question for MFP, I guess.) May have been triggered by a complete loss of battery charge to my Alta on 8/9/17 (that seems to be when it started.) Jan 23, 2016 · Ive been running iOS 9.2.1 for about a week and a half with no syncing issues. Last night did the Fitbit app update 2.18 now will only sync steps and heart rate. Have tested on another device running 9.2.1 with old app works fine. Power cycle on the affected phone and forgot and repaired the bt is still not syncing correctly. 😞 Turn on the Fitbit and confirm the phone's Bluetooth is enabled. Ensure your Fitbit device and phone are close. Open the Fitbit app on your phone and tap Today. Press and hold the screen and pull down for a manual sync. Or, tap Today, select your profile icon, select your device icon, and then tap Sync Now. This article explains how to …Using a Withings/Nokia scale and MyFitnessPal. All is syncing with Fitbit except the weight. I was using a Fitbit Alta HR and it was working fine but bought the new Fitbit Inspire HR about a week ago and it hasn’t worked since then. I have also disassociated all the accounts multiple times and it still will not sync the weight with …See if the Fitbit will sync after each step. 1. Your Fitbit app might not be working properly, so close the app and try again. Tap the three vertical lines at the bottom right of the screen to get ...Not syncing would definitely explain why you are seeing zero steps. You will find some tips in the article I shared. I usually find giving my Fitbit a restart (and repeat if …Once you're ready to link both apps again, follow these steps: Go to the Vitality website and log in with your credentials. Click on the ‘ Fitness devices and apps ’ page under the ‘Gym and Fitness’ section on the Vitality menu and click on ‘Link my Fitbit account’. Log in using your new email address and password associated to your ...Go to your phone settings - tap Cellular. Make sure you enable your mobile data to be used by Fitbit by toggling the switch to green and after that, you should be able to sync and use the Fitbit app when you don't have Wi-Fi. If the issue persists, please do the following: Force quit the Fitbit app. For instructions see the Apple help article.Go to the 'Activity Tracker' page in Member Zone · Scroll down to Fitbit · Tap 'Unlink' · Link Fitbit to Vitality again by clicking on the blue...I've had the Zip for almost 2 years now and recently it started NOT syncing through the doggle on my computer. I've done the remove battery for a few minutes, replaced the battery. And usually after a few minutes of it sitting on the desk it should go into a shut-off mode but the smiley face stays on.
Since my Fitbit app updated today, it won't sync with my fitness pal app to track my steps. I have ununstalked both apps and re synced Fitbit. I have disconnected and reconnected steps option on my fitness pal 😕 It was working just fine all last week and now won't communicate between apps properly. Chicharrones preparados
Make sure your tracker's battery is charged. If your tracker is dead, it won't be able to sync with your phone. Close the Fitbit app and then open it again. Every time you open the app, it should initiate a sync. Turn off Bluetooth, then on again, and then open the Fitbit app. This will temporarily stop the Bluetooth connection, which will ...Thank you for visiting the Fitbit Community, @Pattyds. I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us. For instructions on how to connect Fitbit with third party apps, please visit this article. You can find additional steps to connect your accounts in their site.Turn on the Fitbit and confirm the phone's Bluetooth is enabled. Ensure your Fitbit device and phone are close. Open the Fitbit app on your phone and tap Today. Press and hold the screen and pull down for a manual sync. Or, tap Today, select your profile icon, select your device icon, and then tap Sync Now. This article explains how to …So I've been using the Renpho smart scale from Amazon, and I love it. The issue I'm having is with the Fitbit app. I have my scale synced to the app, but when I weigh my weight always syncs up to Fitbit less than what the scale actually said. It's literally always by only an ounce, but that's really...3 0 47. 10-22-2019 13:22 - last edited on 10-23-2019 13:38 by RicardoFitbit. I had a Samsung S9+ with Samsung Gear 3, I was able to use the healthsync app to sync between Samsung Health and Fitibt and it was working fine using the mobile phone sync. I then upgraded my phone last week to the Note 10+ and transfered all data/apps from one ...3 Troubleshooting of Fitbit Versa 2 Not Syncing. 3.1 Ensure Device Is Compatible. 3.2 Disconnect And Connect. 3.3 Fix Bluetooth Settings. 3.4 Solve The Fitbit App Issue. 4 Restart/Reset Fitbit Versa. 4.1 Contact The Customer Service. 5 Other Sync Issues With Fitbit Versa And Troubleshooting.Mar 28, 2022 · See these additional instructions for help resolving any issues using the Fitbit app on this device. If your phone is not on the list above and meets the requirements to operate properly with the Fitbit app, please try the steps provided above: 1. Remove the Charge 4 from your phone's Bluetooth settings and in the Fitbit app. 2. Restart your ... I think Fitbit synchronizes activities to Strava by uploading generated on Fitbit side TCX file. Only for GPS activities, the TCX file is generated (it's a kind of activity timeline data). Such data is not being stored for non-GPS activities hence there is nothing to upload to Strava. 08-12-202118:43.Hi. My Fitbit Versa isn’t syncing with Strava. I went on a run last night. It’s uploaded to the Fitbit app but not synced with Strava. I’ve tried the troubleshooting you suggest but still no luck. I only got the watch at Xmas and runs have synced since then- albeit it did take up to an hour. Please can you help?Tap Pair to approve the request. Sync your Versa automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now. If your Versa 2 doesn't sync, follow the troubleshooting provided in this help article: Why won't my Fitbit device sync? Let me know how it goes.Now, in order to change it in the Fitbit app: From the Fitbit app dashboard, tap or click the Account icon. Tap or click Advanced Settings. Tap or click Stride Length. Adjust your stride length. I hope this can be helpful, give it a try and let me know the outcome! Marco G. | Community Moderator, Fitbit.Fitbit is a popular brand of fitness trackers that helps people stay on top of their health and wellness goals. One common problem that Fitbit users may encounter is syncing issues...Update Fitbit App. Ensuring that your Fitbit app is running on the latest version is crucial for maintaining optimal functionality and resolving potential syncing issues. Regular updates to the Fitbit app introduce bug fixes, performance enhancements, and compatibility improvements, which collectively contribute to a seamless syncing …04-05-2019 12:01. Hi, @purplemary, sync problems are pretty common, usually shortlived, and often spontaneously fix themselves. You won't lose any data even if your Inspire HR doesn't sync for several days. Sometimes a restart will do the trick, but as this did not help in your case, you could try a few more restarts (a single restart does not ...Fitbit won't sync to phone: If the tracker still won't sync, do the following: Check whether it issyncing with any other iOS/Android/Windows Phone device. Turn your Bluetooth On and then OFF. Force quit the Fitbit tracker app, then open it. 1. Check That Your Fitbit Device Is Paired With Your Fitbit AccountMar 21, 2019 · Unpairing your Fitbit from BT settings (forget this device) can force a reconnection also helps. Whatever you do, please do not Remove the Device from your Fitbit app, as you may not be able to add it back in. Instead, follow the instructions set up as a replacement tracker. Hopefully one of these steps will get you syncing again. Dec 17, 2019 · Open the Fitbit app. If your Fitbit device didn't sync, restart it. If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth ... .